![]() ![]() ^ "Talk to Your Vivint Smart Home With Amazon Echo".^ "Philips Hue bulbs can now be controlled via Vivint Smart Home".^ "Vivint launches a new home automation system complete with a tiny doorbell camera".^ "NBA makes space for fans with autism spectrum disorder".^ "LHM Sports & Entertainment Introduces Vivint Smart Home Arena for the Utah Jazz".^ "Sunrun Completes Acquisition of Vivint Solar to Accelerate Clean Energy Adoption and Enhance Customer Value".^ "Blackstone Scores $1.1 Billion Gain in Vivint Solar Debut".^ "Vivint Solar to hire 40 in San Francisco".^ "Vivint Smart Home makes NYSE debut following megamerger".^ "2020 Home Security Satisfaction Study".Power 2017 Home Security Satisfaction Study". ^ "Vivint Partners with Autism Speaks as Nationwide Safety Sponsor"."Vivint's $2 million gift establishes sales program at UVU". ^ "Blackstone Announces Closing of Vivint Transaction"."Goldman Sachs Stakes Vivint Rebrand as Smart Home Player". "Move Over, Silicon Valley: Utah Has Arrived". "To Sell Home Automation, Vivint Needs 'Some Aggressiveness' ". ^ a b c Antone Gonsalves (April 20, 2011)."Vivint Smart Home names David Bywater its new CEO". The Arizona Attorney General's office alleges that Vivint's sales representatives used deceptive marketing practices, including false representations of Vivint services and policies, false claims that the customer's current security company was being bought by Vivint, and non-consensual extensions of contracts. In March 2022, Vivint settled a case with the state of Arizona to pay $325,000 in penalties, and $75,000 in restitution. In December 2021, Vivint was sued by CPI Security over allegations that Vivint sales representatives used deceptive tactics to acquire CPI's customers, including claiming that Vivint was buying out CPI. Vivint then sold this false debt to debt collectors in violation of the FTC's Red Flags Rule. According to regulators, Vivint's sales representatives used the names and identities of people without their knowledge or consent in the place of customers who failed credit checks. In May 2021, Vivint was fined $20 million for violations of the Fair Credit Reporting Act under Federal Trade Commission Act of 1914. According to ADT they received nearly 1,000 complaints by its customers over the practice. In 2018, Vivint agreed to a $10 million settlement with ADT after ADT claimed that Vivint agents had fraudulently signed up ADT’s customers to Vivint contracts. In 2014, Vivint settled two federal class-action lawsuits for alleged violations of the TCPA. įrom 2009 through 2014 the company settled lawsuits with the states of Arkansas, Oregon, Ohio, and Nebraska. Vivint has also both sued, and been sued by, ADT Inc. Vivint has been the target of many lawsuits for its deceptive marketing and direct sales practices. In 2018, Vivint collaborated with Google to include two Google Home Mini devices in their starter kits. In 2017, Vivint announced a partnership with Airbnb to allow hosts to integrate their Airbnb account with Vivint products. In 2019, Vivint launched products for car security, and outdoor home security cameras. Vivint offers home security products, including doorbell cameras, smart thermostats, indoor cameras, and integrations with lighting. In April 2018 Vivint and the Utah Jazz added a new sensory room at the arena for children with autism spectrum disorder. On October 26, 2015, Vivint acquired the naming rights to the Utah Jazz's home arena, renaming the building as Vivint Arena. Vivint Solar went public in October 2014 and was later purchased by Sunrun. The company launched Vivint Solar, a solar energy company, in 2011. ![]() and became a publicly traded company on the New York Stock Exchange. In January 2020, Vivint completed a merger with Mosaic Acquisition Corp. The 2020 Home Security Satisfaction Study ranked Vivint second, behind AT&T Digital Life. Power 2017 Home Security Satisfaction Study ranked Vivint as the "Highest in Home Security Customer Satisfaction" among home security brands. In 2015, Vivint became the official safety sponsor for Autism Speaks. Vivint's former CEO Todd Pedersen appeared on the CBS television show Undercover Boss in February 2015. In February 2014, the company donated $1 million to the Utah Valley University, along with a $1 million investment from Vivint's CEO, to establish a professional sales program and a SMART Lab for marketing research. Vivint was acquired by The Blackstone Group in November 2012. APX Alarm Security Solutions rebranded as Vivint in February 2011. At the time, the company sold and installed security systems. In 1999, Keith Nellesen and Todd Pedersen co-founded APX Alarm Security Solutions in Provo, Utah. ![]()
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